Politecnico di Milano

Ride & Seek

Strategic design research for a new service concept for Bit Mobility

Professor: Francesco Zurlo
                    Gianluca Carella

Type: group

Year: 2026

Mobility is not just a means of getting around, but a way to explore cities according to one’s interests and schedule in a guided, original, and enjoyable manner.

Ride & Seek is the experiential extension of the BIT Mobility ecosystem, developed by an Italian company with direct, day-to-day knowledge of the territory in which it operates.

The service is designed for the segment of one-day tourists, travelers who seek a fast yet immersive way to experience the city, offering an authentic and non-standardized experience.

The service goes beyond the concept of simple micromobility by offering an integrated solution that combines logistical management (luggage storage through local partners), urban navigation (e-scooters and e-bikes), and cultural entertainment through gamification mechanics. Thanks to the company’s local expertise, the proposed content is not generic: the thematic routes, selectable via app, highlight lesser-known architectural details, minor urban stories, and food and wine recommendations genuinely rooted in the local context.

Freed from the pain points of public transportation, the user turns movement into a true urban treasure hunt, made up of geolocated clues, quizzes, and micro-narratives reflecting local knowledge built from within.

The city is not simply visited, but explored through a local lens, offering an original and credible experience.

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The team

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Stefan Heisu

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Dalila Belkhalfi

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Alessandro Daz

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Linda Donna

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Elena Sofia Mercurio